Corporate

It's strange. Rarely do we appreciate the value of a good reputation until we've lost it – or a competitor builds one better.

But in reality, your company's reputation can be its biggest asset. Crisis or no crisis, taking the opportunity to invest in and shape your reputation can be a real competitive advantage.

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Missing Tim by virginia.miracle  - Since my last post 2 weeks ago, the world has changed dramatically.  The financial world is collapsing, the presidential campaign has turned a very ugly page and I have no idea where to turn to le
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Comcast's Actual Social Media Policy No One Knew About by Rohit  - One of the most useful panels at Blogworld Expo a few weeks ago was one featuring two of the most powerful customer service success stories using social media, and the characters behind them.
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Reading List by Greg Stanko  - If you are going to read one magazine this month, I highly recommend the current issue of The Atlantic — especially Jim Fallows’ article on wiring western China, the short article on wh
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